TrialCard expansion caps off bi-state trifecta of customer service operations

TrialCard’s announcement that it will create 225 jobs at a new Northland client service center marks the third large-scale customer support operation for the Kansas City region in less than a month, bringing the total number of new jobs in that sector to just under 1,000.

The pharmaceutical solutions company’s expansion follows insurer EXL’s announcement that it will hire 250 at a new support hub in Lee’s Summit by the end of the year and auto insurer GEICO’s plan to add 500 new jobs at a new Lenexa operation over the next five years.

“The Kansas City region is quickly becoming a popular destination for companies looking for a central location in the U.S., employees with a strong work ethic, and highly efficient customer support operations,” said Tim Cowden, president and CEO, Kansas City Area Development Council. “The entire KC region is attracting new jobs and talent, with companies locating in nearly every corner of the region so far in 2018.”

Cushman & Wakefield represented TrialCard in its 23,000-square foot operation in the Kansas City Business Center, 2001 NE 46th St. Keith Baker and Matt Eckert of CBRE represented the landlord in the transaction.  

"We’re excited to see an employer bring over 200 jobs to Kansas City, but the people that are aware of the entrepreneurial culture in this city aren’t surprised companies want to be here," said Cushman & Wakefield Managing Principal Mike Mayer.

"You look at the rapid growth of local companies like Spring Venture Group, Mediware, and Cerner, but also smaller startups like Blooom, C2FO, Lead Bank, Charlie Hustle, Orbis Biosciences-- and a lot of other companies that people might not have heard of but have certainly caught the interest of investors and major companies around the world-- and you recognize Kansas City is a great place to do business.  Part of that is the city, but a bigger part is the people and the culture," Mayer added.

Indeed, North Carolina-based TrialCard cited the region's diverse, highly-educated workforce, an affordable cost of living and numerous cultural amenities as reasons it found Kansas City to be a very desirable place to live and work.

“We are pleased to be expanding into Kansas City, a vibrant community made up of thousands of small businesses, tech start-ups, and top-notch health care," said TrialCard President and CEO Mark Bouck. 

Photo courtesy: TrialCard

Elite Sports announces $25M investment in five facilities across KC region

Elite Sports will invest $25 million in five youth sports facilities across the Kansas City region, bringing the Olathe-based company's total footprint to 650,000 square feet. 

The new facilities also will bring more than 500 new jobs to the metro area, according to a release from the sports development and management company. 

"Our new facilities are paving the way for local clubs - practice is no longer a drop-off, but a lifestyle that goes well beyond the sport, and a unique experience that parents can enjoy as well," said Jason Bryson, CEO of Elite Sports.

The new, multi-sport facilities offer a one-stop shop for local athletes and parents with amenities such as medical clinics, fitness gyms, sports massage, classrooms, parent workstations, lounges, arcades, full-service bars, and nail salons. 

In addition to state-of-the-art technology and equipment for training, the facilities go beyond the sport and introduce youth athletes to life skills through various educational classes and opportunities.

Clubs and leagues including MAVS VolleyballElite Softball Academy, Kansas City Scott Gallagher and Heartland Futsal call the facilities home. Elite Sports will also offer rental space to other metro-area clubs for multiple sports. The facilities will host local, regional and national tournaments.

"Not only do our facilities provide outstanding benefits for athletes and parents, but to entire communities and the general public as well," Bryson said. 

Elite Sports will offer memberships to its fitness gyms and classes, known as The Burn KC. Two of the five planned Elite Sports centers - Olathe and Overland Park - opened earlier this year, and the remaining three facilities in Lenexa, Olathe and Kansas City plan to open later in 2018.

Healthcare Panelists: Disruptors include tech, politics and consumer-centric market

Several disruptive trends could provide headwinds to the typically stable healthcare development market over the next two years, including insurance industry uncertainty, shifting political power, ongoing consumer demand for mobile connectivity, and a move to patient-centric drivers in service delivery.

Panelists offered insight into those trends and more at MetroWire Media’s 2018 Healthcare Summit on June 26 at Blue Hills Country Club. Moderated by Dan LacyMcCownGordon Construction vice president of operations, here’s a snapshot of comments:

“The landscape for healthcare in general is the most dynamic it has ever been in KC. If you look from Holmes Road along I-435 to Metcalf Avenue, you’ve had 450,000 square feet of new construction occur. So that corridor and that visibility takes on a rank-and-file in commercial real estate that we have never seen before-- to the delight of investors, to the delight of institutional owners and to the delight of real estate developers.” -Suzanne Dimmel, Senior Vice President, Cushman & Wakefield

“Getting patient care close to home is obviously a big factor, and you also have the search for getting market share, so bringing patients back to the 'mothership' hospitals-- whether it’s tertiary care or regional hospitals-- you see providers really trying to gather that market share.”    -Mitch Hoefer, Founding Principal, Hoefer Wysocki

“We are building critical care clinics that are non-traditional in a sense because they are owned by the insurance companies themselves. They are eliminating the middle man to keep costs down, and we are seeing this all over the country.” -Kevin Rogers, CEO, United Excel

“I think you will see growth in outpatient recovery and sending people home with medical equipment that is connected back to the ‘mothership,’ so patients don’t have to recover for the entire time in the hospital. That could actually reduce the numbers of beds.” -Rick Embers, Principal, Pulse Design Group

“We are looking at flexibility in how we design wireless networks because everyone wants to get on the network with their iPad or phone while sitting there and waiting, but that has to be separate and secured different than the patient network. There’s a huge push there as well as a push to get equipment connected from wireless spaces.” -Jeremy Bechtold, Vice President- Facilities, Construction & Real Estate, Saint Luke’s Health System

“When you’re talking about qualifications and procurement from a design-build standpoint, the process gets a lot more streamlined. The goal of design-build is that we’re all looking for better outcomes, so the goal is to provide that in collaborative manner with teams so they can get engaged with the users.” -Matt Miller, Project Executive, Turner Construction

“Tight construction timelines and speed-to-market pressure means contractors need to custom order product with plenty of lead time… as far as disrupters (to the industry), I think it’s going to be the consumer experience of health care, the demand for convenience and the demand for value.” -Meghan Dudek, Principal, Benson Method

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McCarthy Building grows JoCo presence with $300M in projects awarded

Five years after restarting its presence in the Kansas City construction market, McCarthy Building Companies is touting over $300 million in business booked in Johnson County and a full-time staff of 40 employees. 

McCarthy's largest KC-area project to date is the $267 million Tomahawk Creek Wastewater Treatment Facility expansion. As the Construction Manager at Risk for the project, McCarthy is overseeing demolition of the existing facility at 107th and Lee Boulevard in Leawood and providing construction services for a new plant that almost triples existing capacity. Delivery is set for 2021.

The project represents an unexpected growth opportunity in public infrastructure for the St. Louis-based contractor that averages more than $3 billion a year in business. When McCarthy re-entered the KC market in 2013 after a five-year hiatus, its goal was to build on its traditionally strong markets of health care, education, and advanced technology and manufacturing.

“Those are the three markets we targeted, but we have found our way into both the municipal and water/wastewater markets,” said Barry Sutherland, who leads business development for McCarthy’s local office. “As a national contractor, we have the ability to offer robust service to deliver a project on budget and on schedule. We help clients think through ways to meet their budget and work to build trust early.”

Additional recent public projects include design-build services for Merriam’s new $30 million 66,000-square-foot aquatic and community center, as well as construction of Johnson County’s new $16.5 million, 32,500-square-foot facility to house medical examiner operations.

Steve Meuschke, McCarthy's vice president of KC operations, said his team plans to build on the recent string of local government projects while continuing to chase McCarthy’s traditional bread-and-butter markets.

“There’s a lot of work out there,” Meuschke said. “I think clients are now spending money that they weren’t willing to spend in the past. That’s just how the economy is right now. All the markets are very active.”

 

Kubota completes land purchase for future logistics campus and Midwest Division Office in Edgerton

Kansas Governor Jeff Colyer tours future site that will solidify Kubota’s Midwest footprint

Kubota Tractor Corporation has completed a 200-acre land purchase within Phase II of Edgerton's Logistics Park Kansas City, making the company the first major tenant for the industrial park. Kansas Gov. Jeff Colyer and Kubota officials on Thursday toured the site where Kubota will construct two, one million square-foot, state-of-the-art logistics facilities for its new North American Distribution Center (NADC)

The move signals Kubota's intention to plant solid roots in Kansas to expand distribution capacity and streamline logistics processes for the timely delivery of its branded service parts and equipment to the U.S. market.

“Kubota is ready to begin this exciting project along with our city, county and state partners to expand our infrastructure and create solid footing in the Midwest, the Heartland of America,” said Masato Yoshikawa, president and CEO of Kubota Tractor Corporation. “We are proud to make this significant investment here in Kansas, a state that shares our values and supports our ambitious goals for the future.”

Kubota first leased space in Logistics Park KC in 2015 with a 765,000 square foot facility, and offered increased access to its 1,100-strong dealer network. That building, which employs 150, will remain in operation and continue to be the source for Kubota parts and equipment for worldwide export until the new facilities are complete. 

“Kubota has been an ideal leasing tenant, and we are thrilled to welcome them as our newest neighbor as they fully integrate into the local community. The central proximity of Edgerton within the U.S., and its world-class inland port and intermodal facility, give companies like Kubota direct connections to the global supply chain and the ability to quickly and efficiently ship goods by rail and truck to their final destination," said Edgerton Mayor Donald Roberts. "Edgerton and our partners have a proven track record of thoughtful planning and significant investment in infrastructure attracting businesses to Edgerton and growing our local economy."

With 150 employees already in Edgerton, Kubota's expansion will add more jobs to the area as well as expand the company's 1,500-employee Great Plains operations in Salina

"Kubota’s continued investments in Edgerton makes it one of our state’s greatest business success stories,” Gov. Colyer said. “Today’s announcement is a testament to the company’s commitment to continue strengthening the state’s manufacturing and logistics base and creating future job growth. We thank Kubota for believing in the potential of our state and investing in the future of our residents."

Once complete, the new facility will allow Kubota to continue to receive and process shipments from Asia and Europe, in addition to goods from suppliers in North America, with more capacity and with accelerated shipping speed for the timely delivery of Kubota parts and equipment.

“Kubota will anchor the expansion of Logistics Park Kansas City, and NorthPoint is proud to continue our more than four-year partnership with the company to see their future plans come to fruition here in Edgerton,” said Patrick Robinson, NorthPoint Development.

“As Kubota’s construction partner, Clayco’s focus and commitment extends far beyond the structures we are building,” said Anthony Johnson, Clayco executive vice president. “Our team’s goal is to ensure we are providing an environment where Kubota’s employees can operate safely and efficiently, and can deliver high quality products to their customers every day.”

As the company continues on a high-growth trajectory, Kubota maintains its commitment to expanding its product offerings, with operational excellence as a priority. “Increasing the capacity of our parts and logistics operations in Kansas will enable us to achieve even greater operational efficiencies to make Kubota’s business stronger and more competitive to meet our growing customer demand,” Yoshikawa continued.

The new campus will also house Kubota’s newest Midwest Division office, which is an extension of the company’s existing divisional operation structure that provides regional support to Kubota dealers. Kubota’s division offices are located in Suwanee, Ga.; Fort Worth, Texas; Columbus, Ohio; and, Lodi, Calif.; and, soon to be in Edgerton, Kansas.

Check out photos below from Gov. Colyer's site tour and official announcement. Click to advance the slideshow.